Live / Mobile
ez7bd is clear about what data we collect when you open an account, use your wallet, or move between sports markets and casino categories. This policy sets out exactly what we hold, why we hold it, and how you can act on it — access and eligibility depend on your local law and eligible regions.
When you open an account with ez7bd, we collect the details you enter during registration — your name, contact information and the credentials you choose. When you fund your account or request a withdrawal through Rocket or Upay, our system logs the transaction reference, amount and timestamp so your wallet history stays accurate and auditable. We do not store full payment-instrument credentials on our servers; those are handled by the payment processor under their own security protocols. We also collect device and session data — browser type, operating system, session duration and the pages you navigate — to keep the platform running correctly on mid-range Android devices and to detect unusual access patterns. This data is not sold or shared with third-party advertisers. It is used to operate your account, resolve disputes, and where required, to comply with applicable laws in regions where access is permitted. If you contact our support team, the conversation record is retained so we can follow up accurately. Retention periods vary by data category and applicable legal requirement. Your use of this platform and the data we process are subject to the laws of your jurisdiction; availability depends on local law and eligible regions.
This policy covers data processed through the ez7bd platform directly. It does not extend to third-party services you reach via links on our pages. Understanding the boundary helps you know who holds which records.
Any data collected when you log in, navigate the lobby, or switch between the sportsbook and casino sections falls within this policy. That includes login timestamps, session tokens and the account preferences you set.
Deposits and withdrawals processed through Rocket or Upay generate transaction references logged against your account. This policy governs how we hold and use those records. The payment processor's own privacy terms apply to data on their side.
Pages you visit, game categories you open and search queries within the platform are recorded at a session level under this policy. We use that data to keep navigation consistent across devices, not to build advertising profiles.
Links to external sites, game studio interfaces served by Pragmatic Play, Microgaming, Joker or PlayStar, and any external payment processor operate under their own privacy notices. ez7bd does not control data practices on those third-party systems.
You have practical options when it comes to the data we hold. To review the personal details recorded against your account, log in and navigate to your account profile section — the fields shown there reflect what we currently hold. If any detail is incorrect — a phone number linked to your Rocket wallet, for instance, or a name mismatch — you can edit it directly from that screen or raise a correction request through our support channel. If you want to understand what transaction records we hold, your account history page shows the log of deposits and withdrawals with timestamps. For anything beyond what that screen displays — such as a full data summary or a question about how long a specific record is retained — you can submit a written request via the support route listed on this page. We aim to respond to data queries in a reasonable time; the exact timeline depends on the nature of the request. Deleting your account does not automatically erase all records immediately, as some data must be kept to satisfy applicable legal obligations in eligible regions.
Log into your account and open the profile or history section to see the details and transaction records currently stored against your account.
Update your registered contact details, including the mobile number linked to your Rocket or Upay wallet, directly from your account profile screen.
Submit a written data query through our published support route. Include your registered account email so we can locate your records and respond accurately.
For requests that go beyond self-service edits — such as understanding retention periods or asking about specific data categories — contact our support team through the channel listed in the Support section below.
If you have a question about how ez7bd processes your data, or you want to act on one of the rights described above, use the contact routes published on our site. We do not respond to data requests through social channels not listed here.
Send your data-related query to the support email address listed on our Contact page. Include your registered account email and a clear description of your request so we can locate the right records.
Open the live chat widget available on the site when you are logged into your account. Use this route for straightforward questions about what data your profile currently holds or how to update wallet-linked details.
The Help Centre section of the site contains published articles on account settings, transaction history and data requests. Check there first — many common questions about records and corrections are answered without needing to contact support directly.
ez7bd uses technical measures to keep account and transaction data secure while you navigate between sports markets, wallet actions and casino categories. We do not share personal data with advertisers, and we do not sell your information.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences across devices. We do not use cookies to serve third-party advertising. You can review cookie settings in your browser; blocking functional cookies may affect account navigation.
Account registration data and transaction records tied to Rocket or Upay payments are kept for the period required by applicable law in eligible regions. After that period, data is deleted or anonymised. The exact retention length depends on the data category and jurisdiction.
Access to your account requires your registered credentials. If you notice a login you did not make, change your password immediately from the account security screen and contact support through the published channel. We do not ask for your password via chat or email.
When this policy changes in a material way, we publish the updated version on this page. Continuing to use your account after a change is posted means you have seen the updated terms. You can request the previous version through our support email if needed.
These questions cover what we most commonly hear from people checking their account data rights, transaction records and how to reach us about this policy.
We collect the name, email address and phone number you enter at registration, plus the device and session data generated when you use the platform. Transaction references from Rocket or Upay deposits are logged against your account. We do not hold full card or wallet credentials on our servers.
Yes. Log in and open your account profile to view the details we hold. Your transaction history page shows deposit and withdrawal records with timestamps. For a broader summary of stored data, submit a written request through our published support email with your registered account details.
We do not sell your personal data. We share data only where necessary to process your transactions through Rocket or Upay, to comply with applicable law in eligible regions, or to operate your account. Game content studios like Pragmatic Play and Microgaming handle their own session data under their separate policies.
Retention periods depend on the data category and the legal requirements of eligible regions. Transaction records may be kept longer than general account data to satisfy applicable regulations. After the required period, data is deleted or anonymised. Contact support if you want details about a specific category.
Log in and go to your account profile. You can edit the mobile number or contact details linked to your wallet directly from that screen. If the field is locked, raise a correction request via live chat or the support email listed on our Contact page, providing your account details.
Change your password immediately from the account security screen. Then contact our support team through the live chat or email route published on this page. We do not request passwords or sensitive wallet details through any chat or email we send to you.